The lighting in the room was horrible.
We've done it on or own, but this was much easier.
Aug 06 2014, this hotel and jci pension payout its staff really lived up to it's expectations.
Hot water only 1 day out.They most definitely have room for improvement.Everyone was always so friendly, helpful and always had a huge smile on their faces!A couple rooms had problems with safes not working but this was fixed.
We were "upgraded" from white sands to blue water.
It was so rushed that we were not able to utilize most of Dolphin Cove park after our swim with the dolphin excursion.
We only encountered one not so friendly person and that was Juan in the other martini mix bar, he seemed annoyed at having to serve us on one occasion refused to serve our son a soft drink even though we were sitting on the stools.
One couple was moved twice in their stay which is unfortunate.Chandlyn and her wedding team went above and beyond for us the day of our wedding.Check in was at 3 and we didn't get in until 8 and we arrived around.The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and ssengers.Because of the room we had and it being diamond club slot 10 we had a great experience and we will be back to RWS or RBW again!I have been traveling with Apple for about a decade, stayed around 10 times in All inclusives in Mexico amp;.R.
There isnt a luxury ocean view, this package shouldnt be sold for a higher price.